🖊️ What personal information does Lamaisah Pink collect?

We collect two types of information:

•  Device & browsing details: browser type, IP address, and cookie data when you visit our website.

•  Order details: your name, delivery address, phone number, email, and payment information when you place an order.

•  Size & fit details: bra size or measurements you share with us during a Fit Consultation or via our Size Calculator.

🖊️ How does Lamaisah Pink collect this information?

We collect information in three ways:

•  Directly from you when you create an account, place an order, or contact our support team.

•  Automatically through cookies, log files, and web beacons when you browse our website.

•  From trusted third-party services such as Shopify (our store platform) and Google Analytics.

🖊️ Why does Lamaisah Pink collect my personal information?

We use your information to:

•  Process, confirm, and deliver your orders across Pakistan.

•  Communicate with you about your orders, returns, and exchanges.

•  Provide personalized size and fit recommendations.

•  Prevent fraud and ensure secure transactions.

•  Improve our website, product range, and customer service.

•  Send you promotional offers — only with your consent. You can opt out anytime.

🖊️ Does Lamaisah Pink share my personal information?

We do not sell, rent, or trade your personal information. We only share it with trusted partners who help us run our business:

•  Shopify — our e-commerce platform for store and checkout management.

•  Google Analytics — to understand website traffic and improve your experience.

•  Courier partners (e.g., TCS, Leopards, Swyft) — to deliver your orders.

•  Payment processors — to handle secure transactions.

All partners are bound by strict data confidentiality agreements.

🖊️ Will I see targeted ads?

We may occasionally use your information to show you relevant ads on platforms like Facebook and Google.

You can opt out of targeted advertising at any time:

🖊️ What are my rights regarding my personal data?

You have the following rights over your personal information:

•  Access: Request a copy of the data we hold about you.

•  Correction: Ask us to update or fix any inaccurate information.

•  Deletion: Request that we delete your personal data from our records.

•  Opt-Out: Unsubscribe from marketing emails or SMS at any time.

•  Objection: Object to how we use your data for marketing purposes.

To exercise any of these rights, simply contact us using the details at the bottom of this document.

🖊️ Can I opt out of marketing emails and SMS?

Yes, absolutely. You can unsubscribe from our promotional emails at any time by clicking the "Unsubscribe" link at the bottom of any email we send.

For SMS marketing, reply STOP to any promotional message.

Opting out of marketing will never affect your ability to receive order confirmation and delivery updates.

🖊️ How long does Lamaisah Pink keep my information?

We retain your data only for as long as necessary:

•  Order records: kept for 5 years for legal and tax compliance under Pakistani law.

•  Account information: kept as long as your account is active.

•  Marketing preferences: kept until you withdraw consent.

You may request deletion of your data at any time by contacting us.

🖊️ How does Lamaisah Pink protect my personal information?

Your security is our priority. We use:

•  SSL/TLS encryption on all pages and at checkout to protect data in transit.

•  Secure, access-controlled servers with limited staff access.

•  PCI-DSS-compliant payment gateways — we never store your full card details.

•  Regular security audits and monitoring for suspicious activity.

We strongly recommend using a strong, unique password for your account and logging out after use on shared devices.

🖊️ Does Lamaisah Pink use cookies?

Yes, we use cookies to improve your experience on our website:

•  Essential cookies: required for checkout and login to function.

•  Preference cookies: remember your size, language, and wishlist.

•  Analytics cookies: help us understand how people use our site (data is anonymised).

•  Marketing cookies: used to show you relevant ads on Facebook, Instagram, and Google.

You can disable non-essential cookies through your browser settings at any time.

🖊️ Does Lamaisah Pink update this Privacy Policy?

Yes, we update this policy from time to time to reflect changes in our practices or legal requirements.

When we make significant changes, we will notify registered customers by email.

The "Last Updated" date at the top of this document will always show the most recent revision.

Continued use of our website after updates means you accept the revised policy.

🖊️ Is the Lamaisah Pink website for minors?

No. Our website and products are intended for adults (18 years and above).

We do not knowingly collect personal information from anyone under the age of 13.

If you believe a minor has submitted personal information to us, please contact us immediately and we will delete it promptly.

⭐ Who handles my queries and personal information?

All customer support at Lamaisah Pink is handled exclusively by our all-female team.

This means your size questions, fitting concerns, and order queries are managed by women — with full sensitivity and confidentiality.

We never share your purchase history or personal preferences with anyone outside our support team.

⭐ Is my payment information safe when I shop with Lamaisah Pink?

Yes. All payments are processed through secure, PCI-DSS-certified payment gateways.

We never store your full credit or debit card details on our servers.

For Cash on Delivery (COD) orders, no card information is required at all.

If you have any concerns about a transaction, contact us immediately at support@lamaisahpink.com.

⭐ Does this Privacy Policy apply to third-party websites linked from your site?

No. Our website may contain links to external platforms such as Instagram, Facebook, TikTok, and payment gateways.

This Privacy Policy applies only to Lamaisah Pink.

We are not responsible for the privacy practices of third-party websites.

We recommend reading the privacy policy of any website you visit from our links.

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Email

support@lamaisahpink.com

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WhatsApp

+92 333 0965267